Ayman — Operations & Supply Chain at Circularia

– Professional background – (Ayman Operations & Supply Chain Coordinator)

Ayman comes from logistics and quality control backgrounds where he managed reverse logistics projects for retail and manufacturing clients. He joined Circularia to apply hands-on operational know-how to circular commerce: intake, inspection and delivery of reused goods.

– Daily role and processes – 

Ayman runs the intake pipeline. His responsibilities include validating incoming lots, coordinating collection with partner carriers, commissioning quick quality reports, and scheduling photos and listing details for the marketplace. He maintains the inspection checklist (condition grading, safety compliance for furniture and textiles) and ensures every lot is traceable from pickup to delivery.

– Operational KPIs – 

Ayman of Operations & Supply Chain Coordinator measures: average time from lot deposit to listing (target ≤ 7 days), listing conversion rate (views → sale), on-time pickup rate, and return rate due to non-conformance. He runs weekly ops standups and optimises routing to reduce transport costs and emissions.

– Practical improvements he introduced – 

To speed up listings, Ayman implemented a mobile intake app for sellers to submit photos and basic info. This reduced intake time by 40% in pilot regions. He also established a preferred carrier network with negotiated rates for bulky office furniture